Help & Support

Help

About Our Art

What mediums of art do you offer?

We cater to a wide variety of artistic tastes! Our curated collection includes one-of-a-kind original art, rich textured oil paintings, luminous watercolors, and contemporary digital art prints.

Are the original paintings completely unique?

Yes. Every piece listed as a "Curated Original" or an original oil/watercolor painting is a one-off masterpiece. Once it is sold, it will not be recreated, meaning you will own a truly exclusive piece of art.

Does the artwork come framed?

To give you the ultimate flexibility in matching your interior decor, most of our physical artworks are shipped unframed (safely rolled or flat-packed). If a specific piecedoesinclude a frame, it will be clearly highlighted in the product description.

How do digital art purchases work?

When you purchase a piece of digital art, you will receive a high-resolution, print-ready digital file via email immediately after checkout. You can print this at home or take it to a local print shop to be produced on your choice of canvas or paper.

Shipping & Packaging

How do you protect the artwork during shipping?

We take packaging incredibly seriously. Unframed paintings and prints are protected with acid-free paper and shipped in heavy-duty, crush-resistant art tubes. Stretched canvases or framed items are wrapped in multiple layers of protective bubble wrap and fitted into secure, rigid boxes.

How long will it take to get my order?
  • Digital Art: Delivered instantly to your inbox. (Coming Soon)
  • Originals & Prints: Typically processed and dispatched within 3–5 business days. Delivery usually takes 5–10 business days for domestic orders.

Returns & Exchanges

What is your return policy?

We want you to completely love the art on your walls. If a physical artwork doesn't quite fit your space, you can return it within 3 days of delivery for a store credit or refund, provided it is returned in its original, undamaged condition. Please note that digital downloads and custom commissions cannot be returned.

What should I do if my art arrives damaged?

While we pack everything with utmost care, accidents can happen during transit. If your package arrives damaged, please take clear photos of both the outer packaging and the artwork immediately, and email them to our support team within 48 hours of receipt. We will prioritize a replacement or a full refund for you.

Commissions & Custom Orders

Can I request a custom piece or a commission?

We would love to help bring your specific vision to life! Whether you want a particular size, color palette, or subject matter, please reach out via our Contact Us page with your ideas, and we can discuss turning your concept into a custom masterpiece.

Payments & Security

What payment methods do you accept?

We offer a secure and seamless checkout experience. You can complete your purchase using all major Credit Cards, Debit Cards, or via UPI for quick and easy transactions.

Do you offer Cash on Delivery (COD)?

Currently, we do not offer Cash on Delivery (COD). All orders must be prepaid online prior to processing and dispatch to ensure a smooth and secure transaction.

Is my payment information secure?

Absolutely. Your security is our top priority. All transactions are processed through highly secure, encrypted payment gateways that comply with the highest industry standards. We do not store your credit card or sensitive payment details on our servers, ensuring your data remains completely private and protected at all times.

Support